What Matters to You, Matters to Us- Content Restoration Services at SERVPRO.

11/28/2021 (Permalink)

Damaged items in need of restoration on residential job.

Often we hear the question, "do you service residential projects?" While we take pride in offering services to large loss and commercial work, we wouldn't be satisfied if we didn't service the most important space to our customers- their homes.

Homeowners find themselves in need of flood damage cleanup, repair damage from frozen pipes, ceiling and wall damage, storm recovery, water extraction, attic and mold remediation, fire damage, black mold and much more.

One area that has come to be wildly important for customers is content restoration. It's not just the "things" that we will miss, but those material items can hold so much memory value and resemble decades of history for families. Companies, like ours, are having to dig deep and become resourceful to offer services that specialize in the restoration of prized possessions. Being a franchisee in the fastest growing restoration company in the world, ,we are proud to have headquarters that service such items with professionalism and care.

Unlike SERVPRO, many companies have not climbed on board to offer services like these in-house. Using subcontractors leaves many inquiries getting the same response, sending damaged items out to another vendor. The trends, and demands, set forth by millennials create heavy focus on technology and they won't accept non-digital inventory or the age-old sifting through the box tactics. Content restoration firms are expected to embrace and implement 3D mapping of loss sites, real-time data and online tracking of contents utilizing pack-out inventory and claims management software.

Jumping into the moving protocols, the implementation of such technology helps restoration companies meet service measurables without disturbing the homeowners, reduces the time frame for claim cycles, and even reduces the claim cost. Expectations from the customer are much higher today. No longer is it enough to have good customer service, but the customer EXPERIENCE must meet standards above and beyond today.

Even further, residential customers want to keep things under one roof today when it comes to services. Historically, companies took pride in having an "expert" in every corner. From document drying to furniture refinishing, companies had a referral for each category of need. Today, for ease and speed, it is preferred that companies handle all of these in-house. At first glance, it may seem like an overwhelming amount of added work and obligation, but this shift offers restoration companies more control over the claim and customer experience as a whole. It can also create more revenue and increase profit margins.

Still, restoration companies are not the only ones with more opportunity in this new setup. Insurance companies are able to serve better- increase the length, and quality, of their customer relationship too. It also increases the likelihood of a positive referral for insurance companies. Lastly, the "all inclusive" service model shortens the claim cycle and opens the door for more productivity for adjusters as well.

We have the ability to offer much more under the SERVPRO umbrella and are able to move along with trends at the fastest pace for residential clients. Our franchise refuses to fall into the complacency trap or rest on our service laurels. We are open-armed to technology advances and take great pride in capitalizing on opportunities it offers to SERV best.

The Importance of Air Duct Cleaning

5/28/2021 (Permalink)

Air Condition cleaning services in Tallahassee

The Importance of Air Duct Cleaning

Whether at home or at your place of business, the importance of indoor air quality is now more apparent than ever before. The quality of the air that we breathe and our ability to protect ourselves from air pollution is essential. No matter how sophisticated your air filtering and ventilation system is, you will only be protected if you clean your air ducts.

With regular air duct cleaning, your airflow systems will become blocked, inefficient, and prone to total breakdown. That is why it is important to take a proactive approach when it comes to the air ducts in your home or workplace. Read on to find out exactly why air duct cleaning is so important. 

A More Sanitary Environment

By hiring a quality air duct cleaning service, you can ensure that your indoor environment is more sanitary for your family, friends, colleagues, and customers. Dirty air ducts tend to distribute dust, debris, mold, and bacteria around the rooms they feed into.

This can end up in people's food, on surfaces that people come into contact with, and inside people's respiratory systems. If you wish to minimize health hazards indoors, hire an air duct cleaning company today. 

A More Pleasant Indoor Environment 

Dirty air ducts can simply make an indoor environment very unpleasant to be in. A buildup of mold or debris in the air duct can cause bad odors to endlessly circulate around a room, which is something you definitely don't want in a customer-facing business.

In addition, blocked air ducts can reduce the flow of cool air, making a room feel hot and stifling. For pleasant indoor environments, always keep your air ducts clean. 

Save Money and Energy 

Finally, it is important to note that clean air ducts can also save you money and energy. Blocked air ducts reduce the flow of air in your living space.

This will mean that your AC unit has to work extra hard to do its job, meaning that it will expend more energy. To keep your energy bills low and to reduce your carbon footprint, make sure to keep your air ducts clean. 

Arrange a Professional Air Duct Cleaning Today 

If you need an air duct cleaning, you have come to the right place. Make sure to contact our friendly and professional team today to arrange a quality cleaning at an excellent price. If you want results that will last, choose SERVPRO Tallahassee. 

Covid Cleaning Service in Tallahassee, FL

3/10/2021 (Permalink)

woman cleaning business

There are thousands of confirmed cases of COVID-19 every day in Florida. Hundreds of these cases are in Tallahassee alone. 

The fight against COVID-19 is far from over.

Even though the vaccines may provide a light at the end of the tunnel, it is essential to keep your home and office safe from spreading the virus. One way to stay safe is to follow strict cleaning guidelines. 

Are you wondering what measures you should take to keep your home and office safe and clean? Keep reading for guidance on keeping your space clean and when to hire a COVID cleaning service in Tallahassee, FL. 

Tips to Keep Your Home and Office Safe

The three most important ways to stop the spread of COVID-19 are to wear a mask, stay six feet apart, and avoid crowds. While these practices are essential, there are times you need to do more to keep safe. 

Social Distancing in the Office

Keep these tips in mind for successful social distancing in the workplace:

• Limit the number of people in the office at one time
• Increase physical space between employees
• Have meetings by phone or video when possible
• Cancel non-essential trips and events
• Stagger break times 

Enhanced Communication

When it comes to COVID-19 safety measures, proper communication is critical. Follow these communication guidelines for your office:

• Provide updates that are relevant to your work community
• Offer channels for support and two-way communication
• Encourage transparency and honesty
• Provide signage around the office with COVID safety reminders

Air Quality and Ventilation Systems 

High-efficiency particulate air (HEPA) filters remove small particles and contaminants from the air. Consider buying HEPA filters for the heating, ventilation, and air conditioning systems in your home. 

To maintain the healthy air quality in your office, you may need to update your plumbing, ventilation, and filtration systems. These systems should have the ability to filter, dilute, and remove pathogens.

Cleaning Guidance From the CDC

Along with following the necessary safety measures against the coronavirus's spread, maintaining a clean home and work environment is essential.

Follow this guidance from the CDC: 

• Wear a mask and reusable or disposable gloves
• Consider wearing glasses or goggles
• Ensure adequate ventilation
• Clean surfaces using soap and water, then use disinfectant
• Launder items according to manufacturer's instructions
• Wash your hands often or use hand sanitizer
• Keep sick people home from work and isolated when home

It is vital to use the correct type of disinfectant when cleaning for COVID-19. Follow the EPA's list of effective disinfectants against the coronavirus and make sure you understand how to use them safely. 

If you have a large office or if this seems like too much to take on yourself, consider hiring a COVID cleaning service. 

Is It Safe to Hire a COVID Cleaning Service in Tallahassee, FL?

If someone in your home or office gets infected with the virus, it is recommended that you hire a COVID cleaning service. If you live in Tallahassee, you can keep your home and workplace safe and clean without having to do it yourself. 

Is it safe to have cleaners in your home during Covid? Sometimes. 

Make sure the cleaning service is trained to clean according to the CDC guidelines. They will have protocols in place and the experience it takes to keep everyone safe during the process. 

Stay Safe and Clean

Do your part in keeping your home and office safe from COVID-19. Follow the recommended guidelines and clean your space regularly.

If you feel overwhelmed, remember to ask for help. 

Contact us for more information on hiring a COVID cleaning service in Tallahassee, FL. 

Cleaning vs Disinfecting: What's the Difference and Why Does It Matter?

3/10/2021 (Permalink)

cleaning & disinfecting bathroom

The focus on cleaning and disinfecting spaces and things has likely never been such a focus before. The COVID-19 pandemic brought increased attention to cleaning and disinfecting everything, from our hands and clothes to our groceries to our shared items, like grocery store carts, credit card keypads, and gym equipment. 

The words clean and disinfect (and often sanitize) are often used synonymously, but they are actually different things with different processes and standards. Want to learn more about cleaning vs. disinfecting? Read on for the differences and how you perform each one. 

What Is Cleaning? 

Cleaning is what you do when you clean your house. You vacuum, dust, wipe mirrors and surfaces, scrub your bathrooms, and mop your floors. It's the process of removing dirt, crumbs, dust, and germs from the surfaces of your homes. Cleaning typically uses water and cleaners such as glass cleaner, dusting spray, or bathroom cleaner. 

While it removes germs, cleaning does not kill germs or bacteria on the surfaces in your home. Cleaning is necessary to remove germs or reduce them in your home, as it lowers the risk of becoming infected by the germs. 

What Is Disinfecting? 

Disinfecting is the process of actually killing the germs on your home's surfaces. Disinfecting uses chemicals (disinfectants) to kill germs. Common ones include bleach or alcohol. Disinfecting isn't meant to clean your surface; rather, you should clean first and then disinfect. 

You should follow the directions on the product to make sure it is effective. Many disinfectants need to be left on a surface for a certain period of time in order to kill the germs. There are also guidelines for storing products, such as bleach, to ensure that the product does not lose its effectiveness. 

For example, bleach mixed with water begins to lose its effectiveness after 24 hours, so you should make a new batch of bleach and water solution each day you are going to disinfect. 

Cleaning vs. Disinfecting: Which Do You Need? 

Rather than thinking of cleaning and disinfecting as one or the other, they need to be used together. First, you need to clean your surface to remove dirt, debris, and germs. Disinfectants aren't meant to clean (and cleaners are meant to disinfect), so you need to have a clean surface before you can disinfect. 

Once the surface is clean, you can use your disinfect to kill any germs that were not removed during the cleaning process. High-touch areas in your home that should be regularly cleaned and disinfected include: 

• Doorknobs
• Light switches
• Faucet handles
• Cupboard and drawer handles 
• Countertops 
• TV remotes
• Electronic devices
• Computer keyboards and mice (especially if they are shared)
• Telephone handsets and buttons 

These are high traffic areas touched multiple times per day by the people in your household, so they are prime locations for germs to thrive and pass from person to person. 

Keep Your Space Safe

Don't think of cleaning vs. disinfecting as a competition. Instead, think of it as two processes to be used together to keep your home germ-free and your family healthy. Do your research and make sure you are cleaning and disinfecting properly. 

Here at SERVPRO, we can help you ensure your home or business is clean and disinfected after a natural disaster, fire, water damage, or even mold. Contact us today to learn how we can help you. 

How Covid Cleaning Services are Helping in the Home

2/4/2021 (Permalink)

covid cleaning tallahassee

Are you interested in hiring a cleaning service for your home, especially during the pandemic? Covid cleaning services are exactly what you're looking for. 

Protecting your home from the virus is a great place to start. Keep reading to learn more about home cleaning services during covid so that you can get started with a trusted cleaner today. 

Work to Prevent the Spread of the Virus 

A professional covid home cleaning team can help you and your family members work to prevent the spread of covid by sanitizing and disinfecting your home. This can be a good idea if one of your family members gets infected with the virus and you are trying to prevent spreading the virus to other members of the household. This can help to mitigate the risks of your family and others. 

The CDC has stressed the importance of keeping households clean, disinfected, and sanitized to help control the spread of the virus. A covid cleaning company can help you deep clean your home with expertise that you may not have. Regular cleaning does not help to completely disinfect areas where there may be germs and bacteria. 

With a focus on disinfecting and sanitizing your home rather than only cleaning it, a professional covid cleaning company can help to mitigate the virus within your home to lower the risk of spreading the infection. These professionals will know what sanitizers and disinfectors to use on certain surfaces and fabrics to prevent damage to your surfaces and furnishings. They can use specialized equipment to sanitize hard to reach areas of your home, such as your HVAC system, to deep clean all areas of your home. 

Specialized Supplies and Practices

SERVPRO uses EPA-approved, hospital-grade cleaning solutions going far beyond standard janitorial cleaning. 

Additionally, the staff will have the training to clean the home according to the CDC guidelines. They will have safety protocols in place and the experience of cleaning high-risk areas. This means they will have the experience it takes to keep you and themselves safe during the cleaning. 

Covid cleaners will have all the PPE and the equipment they need to clean the home safely and properly. They will be aware of key touchpoints that will need disinfecting that may be overlooked by those without the same knowledge and training. 

How Covid Cleaning Services Can Benefit Your Home

To help stop the spread of the virus, consider getting your home deep cleaned with professional covid cleaning services. These professionals will have the knowledge, training, experience, and equipment to disinfect and sanitize all areas of your home. Make your home a safe space for you and your family with the help of a covid cleaning company. 

Are you in need of a professional covid cleaning company? Contact us today to get started. 

Disinfecting Your Home: When to Hire Covid Disinfecting Services

2/4/2021 (Permalink)

covid cleaning tallahassee

Since the emergence of Covid you may look for new ways to disinfect and sanitize your home. After all, a good home disinfecting process can you help keep your family safe. Yet, if you are unsure of the best way to sanitize your home, you may want to hire a professional.

Covid disinfecting services can be a great solution to help you properly clean your home. It can be a good idea to know how these services work and when to use them. Here are a few tips to keep in mind about using covid disinfecting services.

What Are COVID Disinfecting Services?

Covid disinfecting services specialize in cleaning processes that use disinfectant. By EPA definition an antimicrobial disinfectant can be used to destroy or deactivate microorganisms on objects and other inanimate surfaces.

Disinfectants fall into two categories: general use to sanitize your home and hospital-level use. Covid disinfecting services can be for home disinfecting or commercial.

Procedures used to disinfect your home can vary. It depends on the tools and chemicals needed. Covid disinfecting services can provide a range of cleaning services depending on your needs.

How Does COVID Cleaning Services Work?

Covid cleaning services can disinfect your home by fogging, deep cleaning, or using an electrostatic-sprayer. One of the most popular methods to sanitize your home is by using an Electrostatic Sprayer.

The reason being it utilizes power-assisted spraying machinery, which can be faster and cover more targeted areas. This sprayer charges the chemical droplets when they come out of the machine. This allows a greater surface coverage reach for the chemical disinfectant.

What Is the Difference Between 'Cleaning' and 'Disinfecting' for COVID?

There is a difference between cleaning and disinfecting for Covid. When you clean you tend to use soap and water. This removes dirt, germs, and other impurities from objects and surfaces.

By doing this you are lowering your exposure to the virus. On the other hand, disinfecting by using household disinfectants actually kills the germs on the surface. This can lower the risk of spreading the virus.

For the best results, you should clean and disinfect your home from Covid to fully protect yourself.

Who Should Use COVID Disinfecting Services?

The use of commercial disinfecting services is for hospitals, medical offices and stores. Yet if you have a small office or high traffic areas you can benefit from using a disinfecting service.

You can use COVID disinfecting services for your home too. If you are worried about reducing your exposure to Covid, hiring a covid cleaning service can take that worry away for you.

How to Find Reputable COVID Cleaning Services.

One of the best ways to find a reputable COVID cleaning service is by doing your research. If you are searching online look for reviews and check the company's credentials.

You can also see what cleaning certifications the company has. It's a good sign if they can provide references. Doing this makes sure you find the right Covid disinfecting services for your needs.

Sanitize Your Home Easily!

It's never been easier to sanitize your home. You deserve to feel safe from Covid exposure in your home. Protect yourself and your family and contact us about covid disinfecting services today!

5 Benefits of Hiring a Commercial Cleaning Service

12/28/2020 (Permalink)

cleaning service tallahassee

5 Benefits of Hiring a Commercial Cleaning Service

If you are having trouble keeping certain parts of your office clean, a professional can help. Here are benefits of hiring a commercial cleaning service.

It's one thing to theoretically take pride in your business and another thing entirely to put some action behind it. Any business owner that cares for their company should leave no stone unturned when it comes to cleanliness.

The benefits of hiring a professional cleaning company are almost immeasurable. This applies no matter what industry you work in. So why should you look into hiring a professional?

Here's why hiring a commercial cleaning service can be the best investment you make. 

1. A Commercial Cleaning Service Keeps Your Building Sanitary and Comfortable

Sanitary conditions and comfort levels should never be negotiable with your company. When you take time out to get professional-grade cleaning, you're giving your employees the gift of a quality place to work.

This means people will be less likely to become disgruntled and more likely to enjoy showing up every day.

2. You Protect the Health of Your Workers

In a COVID-19 world, keeping your building as clean and sanitized as possible should be an absolute no-brainer. This protects the health and safety of your workers and anybody that comes in contact with your office building

When your employees are healthier, they will take fewer sick days and be better able to give their all to the job. Even without the virus, neglecting your cleaning obligations makes your office building a bigger risk and liability. 

3. It Helps You Take Better Care of Your Property

You always have to keep your property values in mind as a business owner. When your property is always clean and well-maintained, it allows you to keep these property values in check and you will appreciate the property for several years to come.

This sense of ownership will also keep your mind open to beautifying your property and making upgrades whenever you see fit. 

4. People Work More Effectively in Clean Environments

Without question, your workforce will also become more productive with a clean office. A building that looks good and smells even better boosts the spirit and helps people to stay engaged. 

You can double down on the cleaning service by setting up aromatherapy diffusers and other bells and whistles that further improve the vibe of the office. When you're more productive you make more profits. 

When everyone in the company is earning more money, the sky is the limit for your business.  

5. You Free Up Time to Focus on Your Own Work

It's also important that you hire professional cleaners because this isn't your life's work. If you're splitting time between cleaning and your primary purpose, something eventually will have to give. 

However, bringing professionals in to handle the cleaning frees up your time to do what you do best. This extra bit of time you retain each week will add up greatly over the course of the year. 

Best of all, cleaning companies can work with any schedule that you require, so don't hesitate to reach out to them.  

Hire a Cleaning Company Today

When you work with a commercial cleaning service, you'll get more from your business. The tips above show why this is one of the best investments that you can make. 

We serve Tallahassee and the surrounding area and would be happy to help you out. 

Take some time to contact us to find out why we're the best at what we do. 

Keeping Each Other Safe: How to Get Professional Cleaning for COVID-19

11/4/2020 (Permalink)

commercial cleaning Tallahassee

Keeping Each Other Safe: How to Get Professional Cleaning for COVID-19

Whether you're trying to re-open a business or keep your home super clean for at-risk residents, professional cleaning can help relieve your COVID worries.

There has never been a better time to re-evaluate your cleaning policies and procedures. Whether it's an office, residential building, or your home, cleanliness is now the highest priority.

If you want true peace of mind about potential exposure to COVID 19, you should find a professional cleaning service.

Here's how to do it!

Find a Trusted Professional Cleaning Service

Professional cleaners are in high demand because of the pandemic. If you are going to trust a professional cleaning service, you need to be sure they are qualified for the job. 

Look for a service that has experience cleaning spaces like the one you want to clean. A company specializing in individual homes may not be the right choice for your office building or vice versa.

Read reviews for the cleaning service before hiring them. If other people have had a good experience, chances are you will too.

You can ask the professional cleaning service what their procedures are with regard to PPE and other precautions. Most services now have clear guidelines on protection for their safety and the sanitation of the space.

A one-time cleaning is not going to be enough. Talk with the cleaning service about setting up a regular cleaning schedule weekly or bi-weekly.

Be Proactive

A professional cleaning service will make a big difference in the safety of your home or workplace. But it doesn't mean that you can be complacent about other sanitation measures.

In between cleanings, you should clean surfaces, including door handles or elevator buttons. Any surface that people could potentially come in contact with should be disinfected. 

Promote handwashing in bathrooms and kitchens. You can use sticky notes, posters, or any other medium that might be helpful to remind people to wash their hands.

Facial coverings should be worn in offices and shared spaces of larger residential buildings (apartments, condos, assisted living facilities). 

Keep sanitizing agents available in areas where handwashing may not be convenient.

Limit Exposure Opportunities

If you are working in an office building, consider having some or all employees work remotely if possible. Try to host meetings virtually instead of in-person.

If you must hold a meeting in-person, inform every participant of the precautions, and collect contact information in case someone does get sick. 

You can limit your exposure at home by reducing the number of people inside and encouraging guests to wear masks. You can also offer to host outdoor gatherings to reduce the likelihood of the virus spreading. 

Be Clean, Be Healthy, Be Safe 

These are uncertain times we are living in. But if you can promote a clean, safe space, it will ease your anxiety.

Find a professional cleaning service you can trust, and be diligent about cleaning regularly. Take precautions to prevent the spread of the virus by protecting yourself and others at all times.

If you are looking for a reliable cleaning service, contact us today.